Who We Are

Who We Are

Our mission, vision and values

We're here to

Support students to Learn Well and Live More at University.
 

Our vision for the future

Our students are thriving because we are too.
 

We're committed to

  • Tackling the cost of studying
  • Protecting student wellbeing
  • Helping students achieve
     

Our values

Stay Human

We are embracing our digital future but this will never mean leaving the human approach behind. Our organisation is powered by people, and we exist to be the first port of call for our students when they need us. We'll never run out of time to have that conversation, the kettle is always on.
 

Do What We Say We Will

We are a reliable and sustainable organisation that our members and partners can trust to follow through on commitments we make. We don't over promise but we do challenge ourselves to achieve. We also proudly tell people about our work and celebrate our achievements.
 

Curiosity Not Judgement

We love that everybody is different and we value diversity of thought, experience and people. We embrace new ways of doing things with interest and questions, never judgement. We embrace our people's uniqueness, it's our superpower. We actively learn more about things we do not yet understand.
 

Prioritise Joy

We're a charity for students, not a law firm. Part of our mission is to bring people together to connect, try new things and feel happier whilst doing it. We can't achieve this without a large dose of fun. We welcome the weird ideas and the slightly silly ones too because we know joy is a radical act in a world where it is not always possible.
 

Act with Courage

We are brave because our members need us to be. Sometimes we need to challenge to make the change we need to see happen. We will always have the courage to say the thing, with care, that others might not be able to say. Our courage allows us to push boundaries and take calculated risks.
 

We promise to uphold these values in all that we do.

Our strategy

Check out our Strategic Plan 24-28 for more information.

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